I'm New
First time here? We’ll guide you through a simple, step-by-step consultation process.
Switch to us
Not happy with your current provider? Switching is simple with Healing Leaves.
Our Process
Nurse pre-Screening
Book online for a Telehealth appointment. We’ll help determine if a doctor consultation is the right step for you.
Doctor Consultation
Talk with a doctor via Telehealth — same day or at a time that suits you. If eligible, they’ll provide your prescription.
Receive Your Medication
Pick up your script from any pharmacy nationwide, or have it delivered straight to your door.
Book your consultation
Standard Consult
Let's get started - book a consultation below. You'll talk to a Nurse first (pre-screening), and then a Doctor.
Follow-up Consult
Time to get new scripts - book a consultation below. You'll talk to a Nurse first (pre-screening), and then a Doctor.
Got questions before you book? Our team is here to help with quick answers and guidance.
Get in touchCare Calls
Have questions or need follow-up support? Have a quick call with our care team. Free of charge.
Why patients choose us
Fast & flexible
Same-day or scheduled appointments, all via Telehealth at a time that suits you.
.avif)
Simple process
Start with a quick nurse screening, then talk a doctor, if eligible you can be presribed.
Safe & supportive
Compassionate, judgment-free care with clear pricing and ongoing support for your needs.
Nationwide Access
Collect your script at any pharmacy nationwide, or have it delivered to your door.
What our Patients say
The consultation was handled with professionalism and I felt respected throughout.
Easy to book and take the call from my bed. Thanks
Friendly, professional, and I didn’t even have to put shoes on. That’s a win in my books.
Everything was explained clearly, and the process felt simple and safe.
The clinic was responsive and the overall process was smooth and professional.
Everything was handled with care and professionalism. I felt listened to and respected.
I liked the supportive approach. Everything was explained step by step.
The process was discreet and supportive, which gave me confidence in continuing with the service.
I appreciated the discreet and professional way my consultation was managed.
Such a smooth process! No stress, no travel, just great care from my couch.
The doctor was thorough and took the time to listen. I found the service reliable and straightforward.
It felt safe and confidential. I appreciated the clear guidance provided by the clinic.
Pretty convenient overall. A small delay, but nothing too bad. Thanks guys.
Definitely easier than trying to organise a clinic visit around work and family.
The staff were very approachable and explained the process in a way that was easy to understand.
The service was clear, respectful and made me feel supported.
The booking process was straightforward and the team made me feel at ease during the consultation.
The team explained everything clearly and I never felt rushed during my appointment.
I liked that I could speak to someone from home without needing to travel. It made things much easier.
Healing Leaves Clinic makes life so easy, I can do it all without leaving home!
Do I need a health summary?
A health summary is not required, but providing one is helpful. It gives your clinician a clearer picture of your medical background, past treatments and any relevant conditions. This can make your consultation more efficient and ensure the clinician has accurate information when reviewing your situation.
If you have a health summary available, you are welcome to upload it or bring it to your appointment. Your clinician will let you know if they require any additional documents.
Do I need a referral?
No referral is required. If you have one, feel free to share it with use via email, found on the contact page.
Do you have an app?
No, but you can save our website to your home screen - so it works just like an app. See instructions below:
iOS
- Go to our homepage www.healingleaves.com.au
- Tap "Share"
- Tap "Tap to Home Screen"
- Tap "Add"
- You'll then find the web app on the home screen.
Android
- Go to our homepage www.healingleaves.com.au
- Tap "Menu"
- Tap "Add to"
- Tap "Home screen"
- Tap "Add"
- You'll then find the web app on the home screen.
Do you offer aftercare support?
Yes. Our team provides ongoing support if you need help after your consultation. You’re welcome to contact us with questions about your paperwork, follow-up bookings or general guidance on next steps. We’re available Monday to Friday, 9am to 5pm (AEST).
If you need assistance, you can call us on (07) 3813 4932.
When prompted:
- Press 2
- Then press 2
Our goal is to make sure you have clear information and a reliable point of contact throughout your journey. Aftercare support is included as part of our service, and you can reach out at any time during.
Do you offer medical certificates?
No, we don’t provide medical certificates. Healing Leaves Clinic focuses on alternative healthcare consultations and treatments, not general practice services. If you need a medical certificate for work or study, you’ll need to contact your regular GP or a standard medical clinic.
How do I find out if this is right for me?
The simplest way to find out is to book a consult with one of our clinicians. During your appointment, the clinician will review your health history, discuss your current symptoms and talk through your goals. This helps them understand whether alternative healthcare is appropriate for your situation.
Every assessment is personalised. Your clinician will explain your options, outline any next steps and make sure you have the information you need to make an informed decision. There’s no obligation to move forward with any particular treatment, and all decisions are made between you and your clinician in line with current regulations.
If you’re unsure where to begin, an initial consult is a good starting point to simply explore your options and ask questions.
How do I get my medication?
If a clinician decides that a prescription is appropriate for you, you will receive an eScript by SMS on your mobile. You can then choose any pharmacy that is legally able to dispense your prescription. Many pharmacies offer in store collection, and some also provide delivery services through their own channels. You can speak with your chosen pharmacy about the options they offer.
How do I know if I’m eligible?
You can start by using our online eligibility checker. It gives you a general idea of whether you may be suitable for an alternative healthcare assessment.
If the checker indicates you might be eligible, you will be prompted to book a consult with one of our clinicians. The final decision is always made during your appointment, where a clinician reviews your health history and determines whether our services are appropriate for you.
How quickly can I see a doctor?
Usually same day or within a week, subject to availability. After your nurse screening, we’ll handle the doctor booking for you.
How to get a discharge letter from my current clinic?
To obtain a discharge letter, you will need to contact your current clinic directly. Most clinics ask for a written request or require you to complete a transfer of care form. The discharge letter usually includes basic information about your treatment history and is sent either to you or to your new healthcare provider, depending on the clinic’s process.
If you plan to transfer your care, it can be helpful to ask your current clinic for:
- A copy of your discharge letter
- Any documents your new clinician may need to review
This helps ensure your new healthcare provider has the information needed to support safe and continuous care.
If you are considering moving your care to Healing Leaves Clinic, we recommend booking a consult with our team first so a clinician can review your situation and confirm whether our services are appropriate for you.
What does it cost?
We are a privately billed clinic with clear, upfront pricing. You can choose the consult type that best suits your needs, and all fees are shown before you book. There are no hidden charges, and you will always know the cost of your appointment in advance.
Ready to start your consultation?
Skip the stress of traditional clinics getting started is easy with a quick nurse screening. Book online and speak to a Doctor from the comfort of home.
