Do you offer aftercare support?
Yes. Our team provides ongoing support if you need help after your consultation. You’re welcome to contact us with questions about your paperwork, follow-up bookings or general guidance on next steps. We’re available Monday to Friday, 9am to 5pm (AEST).
If you need assistance, you can call us on (07) 3813 4932.
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Our goal is to make sure you have clear information and a reliable point of contact throughout your journey. Aftercare support is included as part of our service, and you can reach out at any time during.
How to get a discharge letter from my current clinic?
To obtain a discharge letter, you will need to contact your current clinic directly. Most clinics ask for a written request or require you to complete a transfer of care form. The discharge letter usually includes basic information about your treatment history and is sent either to you or to your new healthcare provider, depending on the clinic’s process.
If you plan to transfer your care, it can be helpful to ask your current clinic for:
- A copy of your discharge letter
- Any documents your new clinician may need to review
This helps ensure your new healthcare provider has the information needed to support safe and continuous care.
If you are considering moving your care to Healing Leaves Clinic, we recommend booking a consult with our team first so a clinician can review your situation and confirm whether our services are appropriate for you.
What follow‑up support do you offer?
We offer free care calls for quick check ins if you need help with paperwork or have general questions about your treatment journey. If you require a clinical review, you can book a follow up consult so a clinician can reassess your situation and provide guidance.
Our team is available during business hours to support you and make sure you have clear information every step of the way.
