What should I have ready for my appointment?

It helps to set yourself up in a quiet space with a stable internet connection so your clinician can reach you without interruptions. Make sure your phone is off mute, has reception and that any call blockers or filtering apps are disabled.

Your clinician may call up to 30 minutes either side of your scheduled time, depending on how the day is running, so keep your phone nearby and accessible throughout the window of your appointment.