Policies

View all policies at Healing Leaves Clinic in one place, including our Terms of Service, Privacy Policy, and patient care commitments.

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Terms of Use

Read Healing Leaves Clinic’s Terms of Service to understand your rights, responsibilities, and the conditions of using our Telehealth services.

Privacy Policy

Learn how Healing Leaves Clinic collects, uses, and protects your personal information in line with Australian privacy laws and healthcare standards.

Prescription Use

Our Prescription Use Policy outlines that prescriptions are for redemption within Australia only.

Refunds & Cancellations

Review Healing Leaves Clinic’s Refund & Cancellation Policy to understand how bookings, changes, and refunds are managed for our Telehealth consults.

Booking Terms

Read Healing Leaves Clinic's Booking Terms Policy to understand guidelines for scheduling, cancellations, and responsibilities when booking a consult.

Respectful Conduct

Our Respectful Conduct Policy outlines our zero-tolerance stance on abuse or aggression. We reserve the right to refuse service at our discretion.

Commitment to Compliance

Healing Leaves Clinic’s Commitment to Compliance Policy outlines our dedication to safe, ethical, and TGA-compliant Telehealth care in Australia.