At Healing Leaves Clinic, we are committed to providing safe, ethical, and professional Telehealth services that comply with all relevant Australian healthcare regulations.
1. Adherence to TGA Guidelines
We strictly follow the Therapeutic Goods Administration (TGA) requirements regarding advertising, prescribing, and patient care. We do not make claims about treatment outcomes, promote specific products, or provide misleading information.
2. Ethical Medical Practice
Our doctors and nurses conduct consultations in accordance with the standards set by the Medical Board of Australia, the Nursing and Midwifery Board of Australia, and the Australian Health Practitioner Regulation Agency (AHPRA). All recommendations are based on professional judgement and individual patient circumstances.
3. Patient Privacy and Data Security
We are dedicated to protecting your personal information. All Telehealth consultations are conducted over secure, encrypted platforms. Patient records are stored securely in line with the Privacy Act 1988 (Cth) and Australian Privacy Principles.
4. Transparency and Informed Choice
We believe in providing patients with clear, transparent information. This allows you to make informed choices about your healthcare journey. Our role is to guide and support you, not to influence or promote any particular treatment.
5. Continuous Review and Improvement
We regularly review our policies, systems, and practices to ensure they remain compliant with evolving laws, regulations, and ethical standards in Australia.